Four blocks, one result

Verify your Spinsy Casino account before your first payout

The check exists to keep the casino within its license and to protect your payouts, and it usually takes around 31 hours.

Start verification

Licensed by the Malta Gaming Authority (MGA/B2C/991/2016) since 2016, with eCOGRA alternative dispute resolution

Your check, summarised

Where your check stands

Most players worry the check will hold their money for days, so here is the whole picture.

Who reviews your file

Spinsy Casino Ltd.

Operating license

Malta Gaming Authority, MGA/B2C/991/2016

Typical review time

31 hours

Latest point required

At the latest before the first withdrawal

Questions by e-mail

[email protected]

Minimum age verified

18+

Plain steps

Walk through the check with us

Our team reads every file itself, so small details make the difference between one review and three.

Before you upload anything

Head to the verification area in your account and read what is listed for you there. Anything already on file will be marked, so you only send what is missing.

Is every edge visible?

Add your proof of identity first, since the whole file follows from that name. Make sure no corner of the document is cropped out of the frame.

After the ID, the address

Next comes proof of address, and it has to be recent and show the same address you registered. Blurry photos are the most common reason a file comes back.

Your file in review

Once everything is in, sit back and wait roughly 31 hours for the review to finish. Watch your inbox during that window, as a quick reply may be all that is needed.

Three papers plus a maybe

Clean copies now, no re-sends later

Useful the moment the verification team asks for a copy and you are not sure what to photograph.

Proof of identity

ConfirmsThat you are the person named on the account

Needs to showPhoto page, all four corners, readable text

Proof of address

ConfirmsWhere you actually live now

Needs to showYour name, your address, a recent date

Payment method screenshot

ConfirmsThat the payment method is yours

Needs to showHolder name, last digits, clear image

Timing guide

First the check, then the payout

The four moments that bring a document request, and what each one needs from you.

Higher limit, fresh check

Raise your limit and we must confirm the money behind it is yours, so identity and address papers are requested first.

Your first payout moment

Your first payout is the moment the license requires us to confirm who you are, so identity, address and payment screenshots are asked.

Check your profile name

A name or birth date on your profile that differs from the file brings a request for a matching document that corrects the record.

Smoother future payouts

Add a card or wallet we have not seen and we ask for a screenshot in your name, so the payout returns the way it came.

When your deposits grow larger

Spinsy Casino holds a Malta Gaming Authority licence, MGA/B2C/991/2016, and that licence obliges us to know where a player's money comes from. The request is a routine duty against money laundering, not a suggestion that you have done anything wrong.

One or more of these may be requested, depending on your own account history.

Recent bank statements
Payslips from your employer
Tax or income records
Proof of a property sale
Screenshots of your e-wallet balance

Fix the file and send it again

Why was it refused? A glare, a thumb or a missing corner leaves the checker unable to read the details, so the file returns. Lay the document flat on a plain table Fill the frame with all four corners

Expired identity paper. An expired passport or licence cannot confirm who you are today, so the check stops until a current document arrives. Photograph the unexpired side of the new ID Send it under the same name on file

A file that clears. Cropping or touching up a file breaks the chain a licensed operator must keep, so an unaltered original is requested instead. Upload the untouched original from your gallery Retake the photo instead of editing it

Answers that unblock you

Settle your last doubts before you send anything

Seven short answers that clear up what the check is, when it lands and what to send.

Who licenses Spinsy Casino and what is the licence number?+

The Malta Gaming Authority regulates Spinsy Casino Ltd. under licence MGA/B2C/991/2016. Identity and money checks are not our own invention, they come with that licence. Our registered address sits at Level 4, Portomaso, Msida.

Why does the casino want to know where my money came from?+

Knowing where your money comes from is a routine duty every licensed operator carries against money laundering. It is a box we tick for the licence, not a suspicion aimed at you. Most players answer it in a minute or two.

How long does the verification take once I upload documents?+

Our team works to a turnaround of 31 hours from the moment your files land. Clear photos usually come back far sooner, and you hear from us either way. The clock only starts once we have everything we asked for.

Do I have to verify before I can withdraw my winnings?+

Yes, the check must be behind you at the latest before your first withdrawal goes out. We may also ask earlier, at registration or when your first deposit arrives. Sending things early simply means your payout leaves without a pause.

I changed my surname, does that hold up the identity check?+

Yes, a name that no longer matches will stall it, so send the document that shows the change alongside your identity proof. A marriage certificate or a deed poll copy covers it neatly. Once the clerk sees the link, the file moves on as normal.

Can I send my documents from my phone camera?+

Photos taken on a current phone are perfectly fine, so long as the whole page sits in frame and the text stays sharp. Lay the document flat in daylight and skip the flash. Blur or glare is the single most common reason a file gets bounced back.

What happens if the casino rejects one of my documents?+

A refused file is not the end of it, you simply get a note telling you what fell short and why. Common culprits are a cropped corner, a hidden expiry date or a photo of a screen instead of the paper. Send a fresh shot and the review picks up where it stopped.